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Why Pegasus?
Pegasus Spas Customer Service Guarantee
You might ask yourself,
"Why buy from Pegasus Spas?"
We have put together some answers to that
question.
 BUSINESS
STABILITY
Founded in 1977,
with the original owner still residing, the Pegasus Spas team
proudly has shone in Brooklyn, Michigan serving Jackson,
Lenawee, Hillsdale and Washtenaw counties.
REPUTATION
Many of our new customers
have been referred by other satisfied
customers. Satisfaction is gained by high quality service and customer
education. YOU are the most important person in our business.
Check out
what people are saying!
To show our appreciation for referrals we send a $50.00 Gift Certificate
after your happy friend or relative is relaxing in hot water.
Click
here for more details.
PRODUCTS
OFFERED
Selling
and servicing spas since 1977, Pegasus Spas is confident that they offer the
highest quality products, with the best warranties and lowest maintenance.
A full line of spa accessories, outdoor items and grills are available.
Check out our
product page for
further details.
PROFESSIONAL
STAFF
At Pegasus Spas,
you will encounter a staff of nine friendly faces to assist you.
We continually invest in sales staff training to provide our customers
with an extensive spa knowledge, as well as excellent customer service
skills.
BEST
PRICES IN THE AREA - No Hidden Fees
Our goal is to provide our customers with the highest quality products
for the best price. Each spa purchase includes a hard cover, chemical
kit, delivery and set up and free in-home instruction.
PRODUCTS
FOR ALL BUDGETS
Pegasus Spas provides
a wide variety of spas, hot tubs, accessories and chemicals for
all budgets. Many have found that the purchase of a previously owned
spa is a solution to budget constraints. Financing is available.
Contact us on what is presently
available.
FINANCING
OPTIONS
With approved credit,
Pegasus Spas can offer you a number of financing options.
This includes special programs of No Payments
for up to 12 months and monthly payments as low as $49.
TRADE-INS
ACCEPTED
Trade in your used
spa for a great deal on the latest in spa technology. Spa
industry technology has advanced significantly in the past few years.
The new SundanceSpas
offer many new features and benefits such as the advanced
“ACCUSAGE” hydrotherapy seat.
EASY
ACCESS STORE
Pegasus Spas is conveniently
located to the customers we service. With a cozy and comfortable
showroom in Brooklyn, Michigan, this location was selected to provide
easy access to the products we offer. Come and visit the beautiful
Irish Hills.
CUSTOMER
EDUCATION
The key to customer
satisfaction is education. Between our after sale “spa care”
classes and the information presented on our web site, we provide
you with what you need to know to best care for and enjoy your spa.
In our private "in-home" classes we cover such topics
as chemical usage for water balance and operation as well as maintenance
instructions.
QUICK
RESPONSE SERVICE
If your spa ever needs
service, you will receive expert
service from one of our factory trained technicians with over 50
years combined experience.
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Pegasus Spas Customer Service Guarantee
Money Where Our Mouth Is
Guarantee
At Pegasus Spas we use only our own
professionally trained sales staff and will stand behind
everything they say in writing. They write it, we guarantee
it.
Best Price Guarantee
Should you find your spa advertised at a lower price by us
within 60 days, we we'll pay you twice the difference.
Money- Back Satisfaction
Guarantee
If stranger than strange occurs and there is a
mechanical failure within 30 days that we cant fix, we will
pick up the spa and refund the purchase price of the new
spa, for your complete satisfaction.
Happy-Where-It-Is
Guarantee
Within Three months of delivery, Pegasus Spas will be happy
to relocate your portable spa to any location upon your
property where the spa was originally delivered. (This offer
is good for one move only and does not apply to related
electrical and construction costs or to the cost of a crane or
any equipment necessary other than our standard two person
crew on a "type A" delivery.
Just Call Us Guarantee
It is the intent of the Pegasus Spas Service Department to
contact all warranty issues within 48 hours and to perform all
warranty work within five working days. (Excluding holidays
and weekends.)
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